Dossier Help

Frequently asked questions

Search or browse answers about getting started, your team, projects, evidence, Word forms, AI assistance, citations and export.

220 answers · 10 topics · Content reviewed 2 October 2026

What is Dossier for?

Getting started

Turning source evidence into a reviewed health-technology submission, with a team working around the same project.

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Is Dossier just an AI writing tool?

Getting started

No. It combines evidence preparation, project context, Word forms, AI assistance, references and team collaboration.

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Who is it intended for?

Getting started

People preparing and reviewing evidence submissions, including researchers, medical writers and market-access teams.

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What is the usual workflow?

Getting started

Create a project, add sources and PICOs, open a deliverable, fill and review it, then export.

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Does Dossier replace Word with an online questionnaire?

Getting started

No. The deliverable remains a Word document, edited through embedded Collabora Writer.

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What does the AI actually help with?

Getting started

Autofill finds relevant source evidence. Summarize helps rewrite reviewed field content.

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Does the AI make the final submission decisions?

Getting started

No. You review suggestions and decide what becomes part of the document.

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Is Dossier only for Canadian submissions?

Getting started

No. It supports several jurisdictions and template families. CDA-AMC Sponsor Evidence is a principal testing focus.

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Can I work without using AI?

Getting started

Yes. You can organize projects, write in documents, collaborate, manage citations and export without generating suggestions.

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Is Dossier designed for phones?

Getting started

No. The application is desktop-focused, especially for document authoring and review.

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Can I sign up without being invited?

Getting started

Yes. Public self-service signup is supported.

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Do I need to choose a paid plan during signup?

Getting started

No. Normal signup starts with a Free organization.

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Do I need a credit card to start?

Getting started

Not in the current Free signup flow.

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Am I asked to name my organization?

Getting started

Yes. You choose its name rather than receiving an automatically named organization.

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When is my organization created?

Getting started

After you verify your email and explicitly confirm its creation.

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Am I the owner of that organization?

Getting started

Yes. Creating your own organization makes you its owner.

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Do I need a Gmail address?

Getting started

No. Google manages authentication, but you can use another email address.

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Is Google-managed authentication the same as a Google social-login button?

Getting started

No. Dossier's established sign-in experience uses email and password.

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What if I forget my password?

Getting started

Use Forgot password on the sign-in screen to receive the account-recovery email.

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Does an ordinary login create another organization?

Getting started

No. Signing in and creating an organization are separate actions.

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What is an organization?

Getting started

Your team's space for membership, permissions, projects, plan and usage.

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Is a workspace a different object?

Getting started

No. Organization is the name for your team and its projects, permissions and plan.

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Can one account belong to several organizations?

Getting started

Yes. Each membership has its own permissions.

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Can I switch between organizations?

Getting started

Yes, through the account and organization-selection controls.

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Does switching organizations join me to one?

Getting started

No. You can switch only to an organization you are authorized to access.

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If I join someone else's organization, can I later create my own?

Getting started

Yes. Joining first does not trap you in that organization.

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Where do I create another organization?

Getting started

Use Create organization in the account menu or organization-entry screen.

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Does creating my own organization change my role in another team?

Getting started

No. You become owner of the new organization; your existing memberships remain separate.

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Do my projects move when I switch organizations?

Getting started

No. Projects remain in their original organization.

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Does losing access to one organization remove my other memberships?

Getting started

No. Those memberships are independent.

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Who can invite teammates?

Your team and roles

An owner or another member with invitation-management permission. From Members, choose Invite people, enter the email addresses and permissions, then choose Create.

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Can I invite several people together?

Your team and roles

Yes. The invitation form accepts multiple email addresses.

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Can I choose their permissions when inviting them?

Your team and roles

Yes, from the permission choices available to you.

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Does sending an invitation immediately make someone a member?

Your team and roles

No. They must explicitly accept it.

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Does a new invitee have to create their own organization first?

Your team and roles

No. They create their account and can join the inviting organization directly.

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What if the invitee already has a Dossier account?

Your team and roles

They sign in with the invited email address and accept.

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Can someone accept using a different email address?

Your team and roles

No. The signed-in, verified email must match the invitation.

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Can an invitee decline?

Your team and roles

Yes. Declining does not create membership.

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Can I cancel or resend an invitation?

Your team and roles

Yes. Resending applies to a pending, unexpired invitation; cancellation prevents acceptance.

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Does an invitation automatically grant access to a private project?

Your team and roles

No. Organization membership and private-project access are separate.

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What is the difference between being an owner and having administrative permissions?

Your team and roles

Ownership is a distinct organization role. Administrative permissions do not transfer ownership.

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Can an invitation make someone an owner?

Your team and roles

No. Ownership must be transferred explicitly after they join.

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Can I create custom roles?

Your team and roles

Yes, if you have permission to manage organization roles.

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Can I assign the same custom role to several people?

Your team and roles

Yes.

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If I change that role, do all assigned people receive the change?

Your team and roles

Yes. Their assignment follows the current role definition.

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Must people sign out and back in to receive permission changes?

Your team and roles

No. Access is re-evaluated while they are signed in.

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Can I give one person permissions different from their role?

Your team and roles

Yes. Individual permissions are distinct from a live named-role assignment.

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Can I return someone to the organization's default member permissions?

Your team and roles

Yes, using the reset-to-default behavior.

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Do changes to default member permissions affect everyone?

Your team and roles

No. Owners, named-role assignments and individual overrides are kept separate.

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Can I delete a role that people still use?

Your team and roles

Not while it remains assigned. Reassign those people first.

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What is a group for?

Your team and roles

Organizing people and sharing project access with the group instead of managing every person separately.

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Does joining a group automatically grant access to all projects?

Your team and roles

No. Only projects explicitly shared with that group.

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Can a group be a project Reader or Editor?

Your team and roles

Yes.

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What happens when I add someone to a group with project access?

Your team and roles

They inherit that group's access, subject to their organization permissions.

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What happens when I remove someone from a group?

Your team and roles

They lose access supplied by that group, but retain any independent grants.

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Are group Owner, Admin and Member the same as organization roles?

Your team and roles

No. Group roles apply to that particular group.

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Does creating a group make me its owner?

Your team and roles

Yes.

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What does Duplicate group copy?

Your team and roles

Its name and metadata, not its membership or project permissions.

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What happens when groups are merged?

Your team and roles

Membership and shared-project grants are combined into the target; existing target roles and settings are retained.

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Does deleting a group delete its projects or documents?

Your team and roles

No. It removes the group and its grants, not the shared work.

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What does Reader access allow?

Sharing and collaboration

Reading project content, within the person's organization-level permissions.

Read in Sharing and collaboration
What does Editor access allow?

Sharing and collaboration

Editing project content, subject to the permissions required for each operation.

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Is project Editor access enough to perform every action?

Sharing and collaboration

No. Actions such as approving tasks or managing sharing require their own permissions.

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Can someone belong to the organization but not see a private project?

Sharing and collaboration

Yes.

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Can I share a project with both individuals and groups?

Sharing and collaboration

Yes.

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If I remove one grant, can another grant keep the person's access?

Sharing and collaboration

Yes. Dossier considers independent access paths.

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Can I see why someone has access?

Sharing and collaboration

The project's access view explains direct and group-derived access.

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Does an organization-visible project mean anyone on the internet can open it?

Sharing and collaboration

No. Organization visibility is not anonymous public publishing.

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What happens to an open document when access is removed?

Sharing and collaboration

The person's access is revoked. The still-open view must not continue accepting saved edits.

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Does restoring access silently upgrade an old read-only document session?

Sharing and collaboration

No. Open a fresh authorized editing session through the reopen or editing action offered by Dossier.

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Can two people work in the same Word deliverable?

Sharing and collaboration

Yes, with appropriate editing access.

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Can we leave and reply to comments?

Sharing and collaboration

Yes. Native document comments support collaboration and preserve author identity.

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Does someone being online mean they are editing my document?

Sharing and collaboration

No. Organization presence and the document's active collaborators are different indicators.

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Can I assign a task to a teammate?

Sharing and collaboration

Yes, if they are eligible to access the project and their task.

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Can someone receive a task through group-derived project access?

Sharing and collaboration

Yes. A separate direct project grant is not required.

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How does the assignee find the task?

Sharing and collaboration

Through their notification or the project's Work area.

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Is marking a task Done the same as approving it?

Sharing and collaboration

No. Completion and final approval are separate.

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Does approving a task lock the Word document?

Sharing and collaboration

No. Task approval and document locking are separate actions.

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Does leaving the organization delete someone's contributions?

Sharing and collaboration

No. Removing access is not deletion of shared project work.

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Should I assume everything is saved because I can see it on screen?

Sharing and collaboration

No. Check the save state. Visible local edits are not the same as acknowledged saved content.

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What does the Free plan allow for team size?

Plans and limits

Three members, including the owner, in the current plan configuration.

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How many active projects does Free allow?

Plans and limits

Two in the current plan configuration.

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How much storage does Free include?

Plans and limits

500 MB in the current plan configuration. Usage & limits shows your organization's actual allowance.

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Are AI drafting and source preparation the same allowance?

Plans and limits

No. Drafting usage and source-preparation pages are separate.

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Does an invitation reserve a member seat?

Plans and limits

No. Member capacity is checked when the person accepts.

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What happens if the organization is full when someone accepts?

Plans and limits

The invitation remains unaccepted. An organization owner must free a seat or upgrade before the person can join.

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Can two people take the last seat simultaneously?

Plans and limits

No. Admission allows only one person to take the remaining seat.

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What happens if I invite too many people in one batch?

Plans and limits

The batch is refused without creating partial invitations. You can edit the retained draft.

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Can I upgrade when I reach a limit?

Plans and limits

Yes, if you have the required organization-management permission.

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Does choosing a plan currently charge a card?

Plans and limits

No. In the current beta, confirming a plan changes its limits without a connected billing checkout. This is not a promise about future pricing.

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What does a project contain?

Projects and PICOs

Submission context, sources, PICOs, deliverables and team work.

Read in Projects and PICOs
Must I complete every context field before creating a project?

Projects and PICOs

No. Some context is optional and can be supplied later.

Read in Projects and PICOs
Can a project concern a drug or a medical device?

Projects and PICOs

Yes. Those are supported product categories, alongside Other.

Read in Projects and PICOs
Why does the project's jurisdiction matter?

Projects and PICOs

It provides submission context and helps select the appropriate evidence-planning knowledge.

Read in Projects and PICOs
Does creating a project automatically create a PICO?

Projects and PICOs

No.

Read in Projects and PICOs
Does creating a project automatically create a deliverable?

Projects and PICOs

No. You explicitly add the document you want.

Read in Projects and PICOs
Can I edit project context later?

Projects and PICOs

Yes, with the appropriate permissions.

Read in Projects and PICOs
What is the difference between archiving and deleting a project?

Projects and PICOs

Archiving preserves it and frees active-project capacity. Deletion is a separate, destructive action.

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Can I restore an archived project?

Projects and PICOs

Yes, provided the plan has enough active-project capacity.

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Does the project welcome tour change my data?

Projects and PICOs

No. It guides navigation; it does not upload files, create answers or run AI.

Read in Projects and PICOs
What is a PICO used for?

Projects and PICOs

Defining the decision problem and context that guide evidence selection.

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Is a PICO itself source evidence?

Projects and PICOs

No. It describes what you are investigating; it is not proof of a clinical finding.

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Can I save an incomplete PICO?

Projects and PICOs

Yes.

Read in Projects and PICOs
Do I have to mark a PICO Final before using it?

Projects and PICOs

No. There is no manual Final-status gate in the current workflow.

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What does PICO completeness mean?

Projects and PICOs

Required context sections contain information. It does not mean expert approval.

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How many PICOs can a project contain?

Projects and PICOs

Thirty active PICOs.

Read in Projects and PICOs
Can I reorder PICOs?

Projects and PICOs

Yes. Reordering preserves their identities and authored content.

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Can I reuse outcomes or notes from earlier PICOs?

Projects and PICOs

Yes. Copy from previous PICOs supports those sections and confirms replacement.

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Can two people edit a PICO simultaneously?

Projects and PICOs

Changes to different sections are handled separately. Simultaneous edits to the same section are not character-by-character collaboration, so coordinate when editing the same passage.

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Does Dossier automatically verify my PICO against the source literature?

Projects and PICOs

No. Do not treat completeness as source-grounded verification.

Read in Projects and PICOs
What counts as source material?

Sources and preparation

Evidence you want to consult or use for drafting, such as a CSR, study, dossier or review.

Read in Sources and preparation
Can I upload my own documents?

Sources and preparation

Yes. You do not have to use the Palmera Library.

Read in Sources and preparation
Which source formats support AI preparation?

Sources and preparation

PDF and Word DOCX.

Read in Sources and preparation
Can I store other file types?

Sources and preparation

Yes, but storing a file does not mean it can be prepared for Autofill.

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Can I upload several files together?

Sources and preparation

Yes. Each receives a classification.

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Can I apply one classification to the whole batch?

Sources and preparation

Yes, using Apply to all.

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Is Clinical study report a supported classification?

Sources and preparation

Yes.

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Is Systematic literature review a supported classification?

Sources and preparation

Yes.

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How many source documents can a project contain?

Sources and preparation

The established working limit is 30 active source documents.

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Can I open or download the original before preparing it?

Sources and preparation

Yes. Preparation is for AI use, not a prerequisite for accessing your uploaded file.

Read in Sources and preparation
Does uploading automatically authorize AI preparation?

Sources and preparation

No. Preparation requires an explicit user action.

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How do I start preparation?

Sources and preparation

Choose Prepare for AI, review the preparation information and confirm Start preparation.

Read in Sources and preparation
What do I see before confirming?

Sources and preparation

The document's measured pages, required preparation allowance and any available reuse.

Read in Sources and preparation
Can I decide not to prepare yet?

Sources and preparation

Yes. Choose Not now.

Read in Sources and preparation
Does preparation alter my original source file?

Sources and preparation

No.

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What does preparation do?

Sources and preparation

It makes the source's text, tables and supporting context available for evidence retrieval.

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Can I see preparation progress?

Sources and preparation

Yes. Dossier shows stages and measured progress where available.

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Must I keep the page open?

Sources and preparation

No. Preparation continues after you leave the page.

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Does Ready mean the document has been expertly reviewed?

Sources and preparation

No. It means the preparation required for use has completed, not that every extracted detail is guaranteed correct.

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Can I cancel preparation?

Sources and preparation

The person who started the run can cancel it. Stopping paid work and releasing reservations may take time.

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How long does preparation take?

Sources and preparation

It depends on document length, complexity and whether earlier work can be reused. Follow the stages and any estimate shown for your document.

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Is one preparation time valid for every document?

Sources and preparation

No. A short document and a several-thousand-page CSR are very different workloads.

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Where can I inspect the time taken?

Sources and preparation

Preparation details shows recorded attempts and stage timings.

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Can historical timing information be missing?

Sources and preparation

Yes. Missing measurements remain unknown, not zero.

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Does reusing an existing preparation consume preparation pages again?

Sources and preparation

Matching reusable preparation requires no new preparation pages.

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If I upload the same file in two projects, must it be prepared twice?

Sources and preparation

Matching files can reuse preparation within the same organization while keeping separate project assets.

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Can another organization silently reuse my private preparation?

Sources and preparation

No. Private reuse remains organization-scoped.

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Does preparing my source publish it to the Palmera Library?

Sources and preparation

No. Library publication is separate and staff-controlled.

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Does cancelling mean no provider cost was incurred?

Sources and preparation

No. Work may already have incurred provider costs, even when customer preparation pages are released.

Read in Sources and preparation
Can every organization owner see Dossier's internal provider costs?

Sources and preparation

No. Internal cost reporting is a platform-administration concern, separate from your organization's allowance information.

Read in Sources and preparation
What is a template?

Templates, fields and guidance

An authored Word form with its structure, fillable fields and guidance.

Read in Templates, fields and guidance
What happens when I use a template in a project?

Templates, fields and guidance

Dossier creates an independent deliverable from it.

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Do later template edits automatically change existing deliverables?

Templates, fields and guidance

No. Existing project documents remain independent snapshots.

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Can I create a template from an uploaded Word document?

Templates, fields and guidance

Yes, with the relevant authoring permission.

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Can I start with a blank template?

Templates, fields and guidance

Yes.

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What does Mark fillable do?

Templates, fields and guidance

It identifies a native document area that users can fill.

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Does Unmark field delete the authored paragraph?

Templates, fields and guidance

It removes the fillable marking while preserving authored content. It is not a general paragraph-delete command.

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Why do fields have names?

Templates, fields and guidance

Names help people identify and navigate the form's intended answer areas.

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What determines the order in Fields to fill?

Templates, fields and guidance

Their positions in the actual Word document, not alphabetical order or when they were created.

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Are all fillable fields plain text?

Templates, fields and guidance

No. Supported fields include text, dates, choices, checkboxes, option groups and structured tables.

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What is field guidance for?

Templates, fields and guidance

Explaining what belongs in a particular answer.

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Who edits guidance?

Templates, fields and guidance

The template author, not the submitter.

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Where does an author edit ordinary guidance?

Templates, fields and guidance

In the guidance box beneath the field name, with Edit in Word available.

Read in Templates, fields and guidance
Can guidance contain paragraphs, bullets, formatting and images?

Templates, fields and guidance

Rich guidance can. Edit in Word provides the full document-editing experience.

Read in Templates, fields and guidance
Why can some guidance not be edited in the lightweight box?

Templates, fields and guidance

Its rich structure cannot be represented there safely. Editing moves to Word rather than flattening it.

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Where does a submitter see guidance?

Templates, fields and guidance

In a read-only callout anchored beside the active document field, not as an extra guidance card in Fields to fill.

Read in Templates, fields and guidance
Can long guidance expand without leaving the document?

Templates, fields and guidance

Yes, using Show more/less.

Read in Templates, fields and guidance
How do I see guidance's exact formatting or images?

Templates, fields and guidance

Use View in Word.

Read in Templates, fields and guidance
How do I reopen guidance after closing it?

Templates, fields and guidance

Use the Guidance command. Clicking the same field again does not necessarily reopen a callout you closed.

Read in Templates, fields and guidance
Does guidance become part of the submitted answer?

Templates, fields and guidance

No. It is separate metadata. Deliberately copying it into the answer would make that copied text document content.

Read in Templates, fields and guidance
What does Autofill need?

Autofill and evidence

A target field, a usable source and a selected PICO, or an explicit No PICO choice.

Read in Autofill and evidence
Can I select several sources for one Autofill request?

Autofill and evidence

The established workflow uses one source at a time.

Read in Autofill and evidence
How do I build an answer from several sources?

Autofill and evidence

Review and apply one source's suggestion, then generate from another and choose how to incorporate it.

Read in Autofill and evidence
Does generating a suggestion change my document?

Autofill and evidence

No.

Read in Autofill and evidence
Can I request an alternative for an already-filled field?

Autofill and evidence

Yes. Generation and applying the alternative remain separate.

Read in Autofill and evidence
Does whole-document Autofill overwrite completed answers?

Autofill and evidence

It targets empty or untouched template fields, preserving accepted answers.

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Does Autofill use the field's guidance?

Autofill and evidence

Yes, alongside its name, native type and relevant project context.

Read in Autofill and evidence
Does jurisdiction-specific Autofill mean manually assigning obscure rules to fields?

Autofill and evidence

No. Relevant jurisdiction knowledge is selected automatically. Authors do not need internal rule identifiers.

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Can Autofill fill a current submission date or human declaration from an old source?

Autofill and evidence

Those are current-document or human decisions, not findings to copy from another document.

Read in Autofill and evidence
Does no suggestion mean the source contains no evidence?

Autofill and evidence

Not necessarily. Lack of supporting evidence and a preparation or generation failure are different situations.

Read in Autofill and evidence
Can I edit a suggestion before applying it?

Autofill and evidence

Yes.

Read in Autofill and evidence
Where do I make quick edits?

Autofill and evidence

In the editable suggestion box in the Autofill sidebar.

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Can I enlarge the suggestion area?

Autofill and evidence

Yes. The suggestion surface is resizable, and the panel can be widened.

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What if I need full Word formatting?

Autofill and evidence

Choose Review and edit in Word.

Read in Autofill and evidence
Does editing that Word review immediately change the submission?

Autofill and evidence

No. It is a separate review document until you apply the result.

Read in Autofill and evidence
Can I append instead of replacing my existing answer?

Autofill and evidence

Yes. Existing prose can offer Add after existing answer, alongside other valid placement choices.

Read in Autofill and evidence
Can I insert at the cursor or replace selected text?

Autofill and evidence

When Writer supplies a valid target within the field, that option is offered.

Read in Autofill and evidence
Is replacing the entire answer treated as destructive?

Autofill and evidence

Yes. It is distinguished from adding content, with Cancel available.

Read in Autofill and evidence
Must I reject the old suggestion before generating from another source?

Autofill and evidence

No. A new request replaces that field's current offer without first requiring rejection.

Read in Autofill and evidence
Does Reject undo an answer I already applied?

Autofill and evidence

No. Rejecting an offer and undoing a document edit are different actions.

Read in Autofill and evidence
Can an Autofill suggestion carry supporting references?

Autofill and evidence

Yes. Its stored result can contain source evidence and reference information.

Read in Autofill and evidence
How can a text answer retain evidence information?

Autofill and evidence

Dossier stores associated evidence metadata separately from the visible answer text.

Read in Autofill and evidence
What does that evidence information identify?

Autofill and evidence

The source document, relevant passage, location, excerpt and the accepted answer fragment it supported.

Read in Autofill and evidence
Are citation numbers the same as that evidence history?

Autofill and evidence

No. Visible citations and internal evidence associations are related but different.

Read in Autofill and evidence
Does copying the lightweight suggestion manually preserve everything?

Autofill and evidence

Do not rely on it. Ordinary copy/paste does not perform the same evidence-acceptance operation as Use suggestion.

Read in Autofill and evidence
What is the safest way to retain Dossier's evidence associations?

Autofill and evidence

Apply the reviewed suggestion through Dossier's normal application controls.

Read in Autofill and evidence
What if I substantially rewrite the suggestion?

Autofill and evidence

Source history can remain, but the edited wording must not be presented as unchanged, machine-verified evidence.

Read in Autofill and evidence
Does formatting alone necessarily invalidate the evidence?

Autofill and evidence

No. Formatting changes and substantive wording changes are treated differently.

Read in Autofill and evidence
What if I insert a citation while editing the suggestion in Word?

Autofill and evidence

Native citations in the reviewed Word content transfer with the accepted target content through the supported review workflow.

Read in Autofill and evidence
If the source changes later, does an old suggestion remain valid automatically?

Autofill and evidence

No. Dossier checks whether its supporting passages still match and can withhold a stale suggestion.

Read in Autofill and evidence
What does Summarize summarize?

Summarize

The existing content of one prose-capable field, not the whole source library.

Read in Summarize
How is Summarize different from Autofill?

Summarize

Autofill brings relevant evidence into a proposed answer. Summarize rewrites the field's reviewed material.

Read in Summarize
Why might Summarize be unavailable?

Summarize

The selected field may be empty, non-prose or not writable.

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Can Summarize synthesize a field with no usable references?

Summarize

The established pipeline does not produce a synthesis for a wholly reference-free box.

Read in Summarize
Can it name a trial that is not written in the field?

Summarize

It can use grounded name and setting context attached to the correct reference, not invent a name from general knowledge.

Read in Summarize
Can that extra context introduce new findings?

Summarize

No. Its permitted purpose is identifying and situating the referenced source.

Read in Summarize
Are warnings proof that a summary is wrong?

Summarize

No. They are review signals, not final correctness verdicts.

Read in Summarize
Does no warning prove the summary is correct?

Summarize

No. Expert review remains necessary, including checking figures, qualifiers and attribution.

Read in Summarize
Can I edit or reject the summary?

Summarize

Yes. You can keep your text, review and edit the suggestion, or replace the field with the accepted version.

Read in Summarize
Can I inspect what an accepted summary was based on?

Summarize

Accepted summaries retain original material and evidence for review and audit.

Read in Summarize
Which reference manager is supported?

Citations and export

Zotero.

Read in Citations and export
Is my Zotero connection personal or organization-wide?

Citations and export

Personal. Your colleagues do not automatically receive access to your library or key.

Read in Citations and export
Must we create a shared Zotero group to cite our own references?

Citations and export

No. A personal library can be used.

Read in Citations and export
Where do I insert a citation in Word?

Citations and export

Through the References tools and the Zotero citation picker.

Read in Citations and export
Why am I asked for a citation style initially?

Citations and export

The document needs a citation preference before rendering its first citation.

Read in Citations and export
Can accepted source evidence create citations without a personal Zotero connection?

Citations and export

Yes. Dossier can create native source-evidence citations during supported Autofill and Summarize acceptance.

Read in Citations and export
Where does the References list go?

Citations and export

A designated References field takes precedence. Otherwise, supported insertion paths can create it at the document end.

Read in Citations and export
What is the difference between Add/Edit Bibliography and Refresh?

Citations and export

Add/Edit Bibliography creates or updates the list. Refresh updates existing citation rendering and bibliography content.

Read in Citations and export
Can I edit generated bibliography entries by hand?

Citations and export

Word may allow it, but refreshing can overwrite those edits. Correct the underlying reference information instead.

Read in Citations and export
Are PICO citations exactly the same as Word citations?

Citations and export

No. They use Zotero references in a separate rich-text editor; full Word bibliography behavior is not identical.

Read in Citations and export
Which deliverable export formats are supported?

Citations and export

DOCX and PDF.

Read in Citations and export
Does export combine the entire project into one file?

Citations and export

No. The established export workflow selects an individual deliverable.

Read in Citations and export
Can I export an unfinished draft?

Citations and export

Yes. Unfilled fields do not by themselves prohibit export.

Read in Citations and export
What should I do with tracked changes before exporting?

Citations and export

Resolve them in Word. Unresolved tracked changes can block export.

Read in Citations and export
Does exporting from the open editor save my work first?

Citations and export

The normal workflow waits for the required save before exporting.

Read in Citations and export
Does export repair or refresh my bibliography?

Citations and export

No. Update References in Word before exporting.

Read in Citations and export
Can I leave while an export is being prepared?

Citations and export

Yes. Export runs as a job, and the result can be downloaded later.

Read in Citations and export
Does DOCX export automatically strip comments and guidance metadata?

Citations and export

No. Do not treat it as an automatic sanitization operation.

Read in Citations and export
Can I send an exported file to someone without a Dossier account?

Citations and export

Yes. It is an ordinary downloaded DOCX or PDF.

Read in Citations and export
Can revoking Dossier access recall files someone already downloaded?

Citations and export

No. Access control cannot retrieve copies already outside the application.

Read in Citations and export